WARRANTY, EXCHANGES AND RETURNS

Voltaic Keep it Running Warranty

Voltaic Systems solar panels and bags are warrantied for
defects in materials or workmanship for two years from the date
of purchase. Batteries are warrantied for one year from the date
of purchase. Battery cells generally operate for 300-500
charge cycles, so there is a more limited life.
Voltaic Systems will repair or replace any components which
fail in normal use during this time period. After this period,we
will replace any part for 30% off the retail price as long as we still
have the part in stock and we have proof that you purchased the
bag new. You will be responsible for any transportation cost.
This warranty does not cover failures due to abuse, misuse,
accident or unauthorized alterations or repairs.
Voltaic Systems will refund purchases returned within 30 days in new condition.

We want you to get many years of productive use from our products. This is good for the environment as you are generating off-grid power and not buying new products that require energy to produce. It is good for us as you're out and about showing off our solar products.
To make sure our products last, we use rugged fabric and make strong panels that can withstand the rigors of everyday use. In addition, most of our products are modular which means you can easily swap in a replacement part if one component fails.


Returns and Exchanges Procedure

If you have a technical problem with your product, please email us at support@voltaicsystems.com so we can work to resolve the problem. Include details on your product and any devices you are trying to charge.

If you would like to return or exchange your product, email info@voltaicsystems.com with the item you.d like to return/exchange and we will send you shipping instructions.